Time limits for baggage claims, processing of baggage claims, and time limits for all actions for damages
15.1 Time limit for Baggage claims
15.1.1 The passenger, or the person holding the Baggage Check and Baggage Identification Tag with
Authority, receives Checked Baggage without complaint; the absence of complaint will be sufficient evidence that the Checked Baggage was received in good condition unless the passenger proves otherwise.
15.1.2 If the passenger wants to claim compensation for Damage to Checked Baggage, he must notify
Antrak Air as follows.
15 .1.2( a) if the Damage to Checked Baggage is physical in nature he must notify Antrak Air in writing within 7 Days of receipt of the Checked Baggage;
15.1.2(b) if the Damage consists of total or partial loss of Checked Baggage he must notify us in writing within 7 Days of the date the Checked Baggage arrived or should have arrived;
15.1.2(c) if the passenger wants to claim compensation for delay of Checked Baggage, he must notify Antrak Air in writing within 21 Days from the date the Baggage was placed at his disposal.
15.2 Processing of Baggage claims
15.2.1 Claims will be computed at USD$20 per kilogram of the total baggage weight.
15.2.2 When more than one piece of baggage is involved, the weight of the missing baggage will be used to calculate the claim.
15.3 Time limit for all actions for damages
The passenger will have no right to compensation for any damage if an action is not brought within 2 years of the date of his arrival at the place of destination, or the date on which the aircraft was scheduled to arrive, or the date on which the carriage stopped.